stowvibe.com (hereinafter referred to as “we” or “this website”) values your privacy and is committed to protecting the personal information you provide when using this website, browsing products, and making purchases. This Privacy Policy explains how we collect, use, store, and protect relevant information.
Information We Collect
When you visit or use stowvibe.com, we may collect the following information:
Name, email address, phone number, and shipping address; Order, purchase, and transaction information; Inquiries, feedback, or customer service information that you voluntarily submit to us; IP address, browser type, device information, and website access records; Necessary technical information for improving website functionality and user experience.
We collect relevant information only to the extent necessary to provide website services, process orders, and improve customer experience.
Use of Information
We may use the information we collect to:
Process and complete your orders; Arrange product delivery and provide order status information; Respond to your inquiries and customer service requests; Process returns, refunds, and related after-sales services; Improve the website, product display, and shopping experience; Prevent fraud, unauthorized transactions, and other security risks; Comply with applicable laws, regulations, and legal requirements. We will not use your personal information for purposes unrelated to the business of this website.
Payment Information
Online payments may be processed by third-party payment service providers. To ensure transaction security, we will not proactively store complete bank card numbers, credit card security codes, or other sensitive payment information.
Payment service providers may process your payment data according to their own privacy policies. We recommend that you review the privacy policies of the relevant service providers when using related payment services.
Information Sharing
Where necessary for the normal operation of the website and fulfillment of orders, we may share necessary information with trusted third-party service providers, such as payment processors, delivery service providers, website hosting service providers, and technology service providers.
We will not sell or rent your personal information.
Unless required by law, to protect the rights and interests of the website and users, to process transactions, or to provide related services, we will not disclose your personal information to unrelated third parties.
Cookies and Similar Technologies
stowvibe.com may use cookies or similar technologies to help the website function properly, remember user preferences, analyze website visits, and improve the website experience.
You can manage or delete cookies through your browser settings. However, disabling certain cookies may affect the normal use of some website functions.
Information Security
We take reasonable technical and administrative measures to protect personal information and reduce the risk of unauthorized access, use, modification, or disclosure.
While we take reasonable measures to protect your information, there is no absolute guarantee of security for internet transmission and electronic storage.
Information Retention
We will retain personal information for a reasonable period necessary to achieve the purposes for which it was collected, including order processing, customer service, financial records, dispute resolution, and periods required by laws and regulations.
When relevant information no longer has the necessary business or legal purpose, we will delete, anonymize, or securely process it in accordance with applicable requirements.
Your Privacy Rights
Under applicable law, you may have the following rights:
To inquire about the personal information we hold; To request correction of inaccurate or incomplete information; To request the deletion of personal information where applicable; To object to certain personal information processing activities; To request restriction on the processing of certain information; To request a copy of personal information where applicable.
To exercise these rights, please contact us through our customer service email address. We may need to verify your identity to protect the security of your account and personal information.
Children’s Privacy
stowvibe.com does not primarily serve children. We do not knowingly collect children’s personal information. If you believe a child has provided us with personal information, please contact us immediately so we can take appropriate action.
Third-Party Websites
This website may contain links to third-party websites or services. Third-party websites have their own independent privacy policies and data processing rules.
